Frequently Asked Questions
Everything you need to know about your favorite activewear.
How do I find my perfect fit in POPFLEX gear?
We recommend checking our detailed Size Guide located on each product page. Our designs are high-compression and true to size, but if you prefer a more relaxed fit for yoga or lounging, you may consider sizing up.
What is your return and exchange policy?
We want you to love your fit! We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How should I care for my activewear to ensure it lasts?
To maintain the integrity of our technical fabrics, we recommend machine washing on a cold, gentle cycle with like colors and hanging to dry. Avoid using bleach or fabric softeners as they can break down the moisture-wicking fibers.
Do you offer international shipping?
Yes, POPFLEX ships worldwide! Shipping costs and delivery times vary by destination. Please be aware that international orders may be subject to customs duties and taxes upon arrival.
Can I change or cancel my order after it has been placed?
Our warehouse team works quickly to get your gear to you. Once an order is placed, we have a very small window for changes. Please contact our support team immediately, though we cannot guarantee modifications once processing has begun.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna for eligible regions.